01
Chatbots & AI assistants
Support, qualification and knowledge access
ChatbaseGrokGHL AI
Ways to work together
Four ways I help you
move forward.
Choose the path that fits your goal. Each card can be connected to its own page, campaign or enquiry journey from your future CRM.
01 / BUILD
Projects & Automation
Practical systems, connected tools and AI-powered workflows built around real business needs.
Explore projects ↗
02 / CREATE
Brand Collaborations
Useful, clear and engaging content that demonstrates how tools solve real problems.
Partner with me ↗
03 / ENABLE
Corporate Training
Help teams understand, adopt and improve their automation and AI processes after delivery.
Explore training ↗
04 / TEACH
Online Teaching
Step-by-step lessons, practical walkthroughs and learning resources for students and independent professionals.
Start learning ↗My automation ecosystem
Tools don’t work alone.
Systems do.
I bring the right platforms together across lead generation, conversations, automation, voice and content — with each tool doing a clear job.
SZConnected
systemsPeople · Process · AI
AICRMWORKFLOWSCONTENTsystemsPeople · Process · AI
02
Voice & conversations
Voice agents, call handling and audio
ElevenLabsFish AudioVoice agents
03
Lead generation & CRM
Find leads, track conversations, move deals
ApolloApifyGoHighLevelZoho
04
Automation & integrations
Connect apps and remove repetitive work
n8nMakeZapierFlow
05
Content & digital delivery
Publish, capture and deliver digital experiences
CreatisiaWordPressJotformShopifyVideo automation
The goal isn’t a long list of tools. It’s a reliable system that helps a business respond, deliver and improve.
Beyond connecting apps
Automation should improve the way business works.
I focus on what happens before and after the workflow: response quality, follow-up, visibility, team adoption and measurable improvement.
Lead to closeReduce missed enquiries and make follow-ups consistent.
Track conversationsReview response quality, objections and next steps.
Improve the processFind bottlenecks and use real activity to improve workflows.
Support the teamHelp people use the system confidently after handover.
↗
What the training covers
Eight practical areas.
Built around real work.
Examples below describe the learning areas. A corporate guide PDF can be added from the content manager when it is ready.
CRM Handover & Adoption
Map ownership, pipeline stages and daily use. Example: a sales team learns when to update a deal and who owns the next action.
People + processLead Response Tracking
Measure speed-to-lead and missed enquiries. Example: flag leads not contacted within the team's agreed response window.
Lead managementConversation Quality
Review calls and messages for clarity, discovery and follow-up. Example: identify unanswered buyer questions and recurring objections.
Conversation reviewFollow-up Automation
Design useful reminders and sequences with clear stop rules. Example: stop promotional follow-ups as soon as a meeting is booked.
Workflow designPipeline Visibility
Track stage movement, stalled deals and next steps. Example: review deals with no activity for seven days.
Sales operationsConversion Improvement
Find friction between enquiry and close. Example: compare lead sources and stages where qualified prospects drop off.
Closing performanceAutomation Monitoring
Check failures, exceptions and data quality. Example: alert an owner when a lead sync fails instead of silently losing it.
ReliabilityContinuous Improvement
Use weekly reviews to improve scripts, routing and workflows. Example: update a process after a repeated customer complaint.
Ongoing optimisation
30 days of useful contentPlanned around the product, audience and campaign goal.
Paid brand collaborations
Not just a mention.
A month of useful content.
I work with relevant brands to turn product features into clear, practical content that helps the audience understand what a tool does, where it fits and how to use it.
30-day content planStructured topics, formats and publishing rhythm.
Real use casesDemonstrations based on practical workflows.
Feature-led storiesExplain features through a problem and outcome.
Clear deliverablesAgree content formats, timeline and approvals.
Tool walkthroughs
Explore tools, one feature
at a time.
Explore practical breakdowns of the platforms behind connected business systems.
GHL
▶CRM · Funnels · Automation
GoHighLevel (GHL)
Explore CRM pipelines, forms, calendars, workflows, conversations and campaign tracking.
n8n
▶Workflow automation
n8n
Connect apps, transform data, add logic and build workflows that are easier to monitor.
AI
▶Voice · Agents
AI Voice Agents
Understand call flows, handoffs, voice quality and practical customer-service use cases.
Select a walkthrough when its video is published. Tool thumbnails and videos are managed through your content system.
Learn by building
Practical learning for students and self-employed professionals.
Online classes focus on understanding the logic, building useful projects and learning how to troubleshoot — not just copying steps.
✓Step-by-step lessons with practical examples.
✓Guides and reference PDFs to support practice.
✓Learn workflows, integrations and automation thinking.
✓Resources that can be updated as courses evolve.
Free student resources
Free learning resources for practice, revision and building your own projects.
Student GuideFoundational learning guide
Get guide ↗Course WorkbookPractice checklist and notes
Get PDF ↗Course LibraryClasses and tutorial access
View courses ↗DIY Tutorials — learn it, build it, improve it.
Short practical walkthroughs for people who prefer learning by doing.